Refund policy

We want you to love every piece you receive. If something isn't right, here's exactly how we handle it.

Return Window You have 14 days from the date your item is delivered to request a return. To be eligible, your item must be in the same condition you received it — unworn, unused, with tags attached, and in its original packaging. You'll also need your receipt or proof of purchase.

How to Start a Return Email us at support@styledsocietyxoxo.store to initiate your return. Do not send anything back before receiving approval — items returned without prior authorization will not be accepted. Once your return is approved, we'll send you a return shipping label and instructions on where to send your package.

Damages and Incorrect Items Please inspect your order upon delivery. If your item arrives defective, damaged, or incorrect, contact us immediately at support@styledsocietyxoxo.store with your order number and a photo of the issue. We will make it right.

Non-Returnable Items The following cannot be returned or exchanged: earrings and pierced jewelry (for hygiene reasons), custom Print-on-Demand items produced specifically for your order, personalized or monogrammed pieces, sale items and gift cards.

Exchanges The fastest way to get the item you want is to return the original item and place a new order once the return is accepted.

European Union Orders If your order is shipping into the European Union, you have the right to cancel or return your order within 14 days for any reason, without justification. Your item must be unworn, unused, with tags, and in its original packaging. Proof of purchase is required.

Refunds Once we receive and inspect your return, we'll notify you of the approval status. If approved, your refund will be issued to your original payment method within 10 business days. Please allow additional time for your bank or card company to process the posting. If more than 15 business days have passed since your return was approved, contact us at support@styledsocietyxoxo.store.